What Is Emotional Intelligence?
Explanation:
Emotional intelligence (EI) refers to the ability to perceive, understand, regulate, and use emotions effectively in oneself and others. It includes skills such as self-awareness, emotional regulation, empathy, and social competence. Higher EI is associated with improved interpersonal relationships, leadership effectiveness, and mental health outcomes.
Example:
A therapist recognizes their own emotional response during a session and regulates it to remain present and attuned to the client’s needs.
References:
Goleman, D. (1995). Emotional intelligence. Bantam Books.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional intelligence: Theory, findings, and implications. Psychological Inquiry, 15(3), 197–215.
